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Key Account Management
Key account management is central to any company's sales and marketing strategy. On average 20 per cent of customers create almost 80 per cent of overall revenue. This book is a guide to winning and maintaining profitable and trusted relationships with key customers.
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The Tao Of Motivation
Motivation is much more than just a few words of praise. It is an essential skill which anyone can learn, and with which you can have an indelible, positive impact on yourself and others. Yet most of us are never taught this crucial life skill. In this book, bestselling author Max Landsberg fills that gap, providing simple tools, tips, and techniques that really work. One of the key points of the book is that you cannot motivate someone else if you are not motivated yourself. Landsberg examines what it takes to motivate yourself, at work and at home, as the basis for inspiring and motivating those around you. Motivation is much more than just a few words of praise. It is an essential skill anyone can learn, and with which you can have a lasting, positive impact on yourself and others. Max Landsberg fills that gap, providing simple tools, tips, and techniques that really work.
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Be Your Own Doctor With Acupressure
Acupressure therapy has been gaining rapid popularity in recent times throughout the world because of its superb efficacy. This therapy, which has no cost and no side effects, has been discussed in this book in a very simple
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Miracles Of Om Prabhu Shanti
Prabhu Mastram whose soul travelled to the spiritual world, in 1994 where he met the Almighty, was ordained by him to impart the chanting of a divine mantra "OM PRABHU SHANTI" which will help toremove the dissatisfaction and unhappiness caused by (Physical/financial/faimly/social) problems, and so help achieve inner peace. Chanting of the divine mantra wit hhavan will bring quick results and solution to the problems being faced by people, as it burns our karmas.
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God Is Not Dead
God Is Not Dead is a fascinating guided tour of quantum physics, consciousness, and the existence and experience of God. University of Oregon physics professor Amit Goswami shows readers that God’s existence can be found in clues that the science of quantum physics reveals. Goswami helps readers to break free of a Newtonian, materialistic view of reality to the fascinating quantum experience of God. In fact, God Is Not Dead argues for a “quantum activism,” leading a balanced life that incorporates both the quantum and material worlds – and an experience of consciousness. God Is Not Dead will challenge readers to change how they think – and experience – the nature of reality, the existence of souls, the power of dreams, the university of love, and the very mind of God.
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Walk Slim
If you want a perfect fitness and exercise plan for weight loss; if you want to tone up your body, and get slim; if you want to watch the excess weight drop away and have more energy and vitality than you ever had before; if you want a powerful therapeutic tool to refresh your mind and body; if you want a simple way to stay fit for the rest of your life - then Walk Slim is for you. Over 90 low calorie diet recipies included.
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Peace Of Mind
Peace of mind does not just mean soothing, your mind. It also does not mean escaping ,into a dream world. It means your most effective involvement in a real world. In fact, peace of mind greatly increases our intellectual power and enables us to think rationally and in a better way. Hari Dutt Sharma has written this book in a unique poetic style that could be termed as Elated Prose which makes it most interesting for you. It tells you how peace of mind can be attained through fighting the negative emotions like anger, jealousy, hatred and greed etc.
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The Art of Living.
The Ancient Meditation Technique that Brings Real Peace of Mind Vipassand-bhavand, "the development of insight," embodies the essence of the teaching of the Buddha. As taught by S. N. Goenka, this path to self-awareness is extraordinary in its simplicity, its lack of dogma and, above all, its results. The Vipassana technique can be successfully applied by anyone. Based on the lectures and writings of S. N. Goenka--and prepared under his direct guidance--The Art of Living shows how this technique can be used to solve problems, develop unused potential, and lead a peaceful, productive life. It includes stories by S. N. Goenka, as well as answers to students' questions, that convey a vivid sense of his teaching. S. N. Goenka's Vipassana courses have attracted thousands of people of every background. Unique among teachers of meditation, Goenka is a retired industrialist and former leader of the Indian Community in Burma. Although a layman, his teaching has won the approval of senior Buddhist monks in Burma, India, and Sri Lanka, a number of whom have taken courses under his guidance. Despite his magnetism, he has no wish to be a "guru" --instead he teaches self-responsibility. This is the first systematic study of his teachings to appear in English.
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The Eleventh Commandment
Connor Fitzgerald is the professional's professional. Holder of the Medal of Honor. Devoted family man. Servant of his country. The CIA's most deadly weapon. But for the past 28 years, Fitzgerald has been leading a double life. And only days from his retirement from the Agency, he comes across an enemy even he cannot handle. The enemy is his own boss, helen Dexter, the Director of the CIA.Thou Shalt Not Be Caught.But Dexter's stranglehold on the agency is threatened by a power greater than her own, and her only hope is to destroy Fitzgerald. Meanwhile, on the other side of the world, a new threat to national security is emerging: a ruthless hardline Russian president who is determined to force a military confrontation between the two superpowers. It's up to the intrepid Fitzgerald to pull off his most daring mission yet--save the world.and his own life.
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Evolve Your Brain
'Dr. Joe Dispenza delves deep into the extraordinary potential of the mind. Read this book and be inspired to change your life forever.' --Lynne McTaggart, author of The Field and The Intention Experiment 'A beautifully written book that provides a strong scientific basis for how the power of the human spirit can heal our bodies and our lives.' --Howard Martin, executive vice president of HeartMath and coauthor of The HeartMath Solution 'Joe Dispenza gives you the tools to make real changes in your life.' --William Arntz, producer/director of What the Bleep Do We Know ? Joe Dispenza, D.C., has spent decades studying the human mind---how it works, how it stores information, and why it perpetuates the same behavioral patterns over and over. In the acclaimed film What the Bleep Do We Know ? he began to explain how the brain evolves---by learning new skills, developing the ability to concentrate in the midst of chaos, and even healing the body and the psyche. Evolve Your Brain presents this information in depth, while helping you take control of your mind, explaining how thoughts can create chemical reactions that keep you addicted to patterns and feelings----including ones that make you unhappy. And when you do know how these bad habits are created, it's possible not to only break these patters, but also reprogram and evolve your brain, so that new, positive, and beneficial habits can take over.
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Total Quality Management.
Providing accessible coverage of the basics and practical aspects of total quality management, this book is intended for students of management and engineering. The text adopts a realistic approach to the teaching of the subject with the principal focus on the philosophy of total quality management and its role in today’s world of fierce business competition. Table of ContentsB Foreword. Preface. 1.Introduction to Quality Concepts. 2.Managing for Quality Products and Services. 3.Seven QC Tools. 4.The Philosophy of TQM. 5.Quality Gurus. 6.Quality Circles. 7.Reactive Improvement. 8.Proactive Improvement. 9.Six Sigma Concepts. 10.Just in Time. 11.Taguchi and Hoshin. 12.Quality Awards. 13.Quality Standards. 14.Business Process Re-Engineering. 15.Benchmarking. 16.Capability Maturity Model for Software Industry. 17.Customer Relationship Management. Appendix A:IS/ISO 9001–2000. Appendix BL:ISO 14000—Guidance on the Use of the Specification. Bibliography. Index.
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50 Companies That Changed The World
Incisive Profiles of the 50 Organizations, Large and Small, That have Shaped the Course of Modern Business 50 Companies That Changed the World shows how some of the greatest businesses of all time achieved their success - found untapped niches, stayed on top of trends, managed progressively, and encouraged creativity. The book also shows how some, nonetheless, fell from their pinnacle when they failed to follow the path that made them successful. Each sketch will spark discussion and debate as readers ponder the auhtor's rankings.
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Business Ethics
Business Ethics is a specialised study of moral right and wrong. It is a study of moral standards and how these apply to the systems and organisations through which modern societies produce, distribute goods and services, and to the people who work within these organisations. Its is a form of applied ethics, including not only the analysis of moral norms and moral values., but also attempts to apply the conclusions of this analysis in the assortment of institutions, technologies, activities, transactions and pursuits termed as business. The fast development in the field of business ethics can be attributed to many individuals like philosophers and business scholars – who have guided us in showing the relationship of the ethical theory to the various problems of ethics that are found in business. We have a good array of eminent Indian Scholars on this subject. I hope this book will be useful to the university students to understand the basic principles of ethics. Many of the importance and fundamental topics have been covered in this book. I am very happy to see that many of the Indian Universities have now introduces `Business Ethics` as a subject for the Masters degree like M.Com., MBA for which I hope this book would provide fundamental concepts to enable them to understand the subject. About the Author Mr. C.S.V. Murthy. B.Sc., B.E.., MIE has served HMT Ltd., a public sector undertaking for more than 3 decades. During the tenure of? his working at HTM, he had worked in multidiscipline like production planning, sales engineering, marketing, HMT International projects, project engineering and project consultancy in various capacities. He has travelled widely abroad on international project assignment in most parts of Europe, South East Asian countries and Middle East. Since 1993, C.S.V. Murthy started his own consultancy in the name of `Electrocons`, and has done various project assignments in the Industrial Engineering Field. At present, in addition to consultancy he has taken up the teaching profession formthe past 6 years at various reputed management colleges in Bangalore like KPHR. Surana, AMC, T-John Institute, Alliance Business Academy, NIFT etc. He is also involved in writing books on Software Engineering, Enterprise Management Information Systems. Production Management, Enterprneurship Development and Small Scale Industries etc. Some of his books like Information Technology, Information Systems Theory, Database Management Design and Data Communication and Networking have been recommended for Osmania University. Table of Contents Introduction to Business Ethics Values, Norms Beliefs and Standards Normative Ethics in Management Ethics Mentioned by Some Great People Managing Ethics Intellectual Property Rights, Designs, Patents, Trademarks, Copyrights Ethics and the Organisations Broader Ethical Issues in Society- Corruption and Bribery Ethical Aspects in Marketing Ethics in HRM Ethics in Production and Operation Management Ethics in Finance Ethics in Social Responsibility and Corporate Social Responsibility Broader Ethical Issues in Society -Ecological Concerns Discrimination on the Basic of Gender, Caste, or Race Ethical Decision-making Global Business Ethics and Information Technology Indianism and Indian Management Ethical Dilemma Euthanasia and Abortion Miscellaneous Topics Student`s Presentation of Projects Case Studies Glossary References Index
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Manage Your Mind
Sets out the strategies that will stretch, strengthen, and tune your mind, to help you cope with the rigours of everyday life. This book shows you how to keep mentally fit - how to tap into your mind's power - so you can enjoy your life. It also includes information on how to make decisions, strengthen your memory, stop smoking, and more.
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How To Interview Like A Top MBA
Every job interview is a one-shot opportunity to dramatically improve your career and lifestyle. World-class MBA programs recognize this fact and now provide their students with detailed courses and coaching on how to dress for an interview, what to say, what not to say, and more. How to Interview Like a Top MBA presents today 's best-of-the-best strategies and skills into an all-in-one, MBA-level interviewing how-to. Featuring insights from Fortune 100 executives, headhunters, career counselors, and MBA graduates. In today 's ultracompetitive and uncompromising job market, the next position you get will set the tone for the rest of your career. Let How to Interview Like a Top MBA show you how to develop the skills and confidence you need to enter each interview as a top candidate--and turn that interview into an exciting new job. About The Author Dr. Shel Leanne is the president of the Wilshel Corporation, an educational and career consulting service. A former McKinsey & Company consultant, a Harvard graduate, and a former Harvard faculty member, she runs interview workshops with MBA students at Harvard.
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Budgeting for Managers
Everything You Need to Prepare--and Work With--a Budget for Your Department or for Your Own Small Business. . While managers may have vast experience dealing with people and experts in their field, they are often novices when it comes to managing money. "Budgeting for Managers" starts with the basics of a simple expense budget and gives you everything you need to know to create, present, and track a budget with a spreadsheet or accounting package. From definitions of fundamental accounting terms to techniques for working within your budget and managing money with your team, it will take you through the basics and beyond so that you can: . . Negotiate for the money you need . Create budgets for growth or downsizing . Track your budget and measure work results throughout the year . . . Whether you work for a small business or a large company, "Budgeting for Managers" will help you succeed. Detailing the standard practices of finance and accounting as well as the best practices of today's successful entrepreneurs, this value-packed Briefcase Book will give you the knowledge and confidence you need to take charge of money, and work alone or with a team to bring success to both your company and your career.. . Briefcase Books, written "specifically "for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: . [Key Terms icon] Clear definitions of key terms, concepts, and jargon. [Smart Managing icon] Sensible strategies for producing an accurate and useful budget. [Tricks of the Trade icon] Hints forsuccessfully executing your budget. [Mistake Proofing icon] Common budgeting mistakes and how to avoid them. [Caution icon] Warning signs of things going wrong during the budget process. [For Example icon] Stories and insights that show how the budgeting process works in real-world situations and companies. [Tools icon] Specific steps for implementing budgeting tools and procedures. . . Now translated into 11 languages This reader-friendly, icon-rich series is must reading for all managers at every level All managers, whether brand new to their positions or well established in the corporate heirarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. Managers in all types of organizations and environments must be able to prepare, or at least understand, a realistic and results-oriented budget. "Budgeting for Managers"--rich in practical techniques and examples--walks the reader through the entire budgeting process, from basic financial concepts and their use in creating a budget to methods for tracking actual spending.
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Disney War
About the Author James B. Stewart is the author of the bestselling BLIND EYE, BLOOD SPORT and DEN OF THIEVES. Former page-one editor of The Wall Street Journal, Stewart won a Pulitzer Prize in 1988 for his reporting on the stock market crash and insider trading. He is a regular contributor to The New Yorker and SmartMoney.
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World Famous Great Painters
The story of painting goes as far back as 20,000 years ago, to a time when Man had not yet learned to write. He looked around the world, and tried to reproduce what he saw in drawings. Man was just a caveman in those days, and the history of art began in caves. Art has progressed through the ages. It has organized itself into different styles in terms of form, as well as content. Many painters belong to certain movements, giving different treatment to space, perspective, light and colour. History tells us of many great geniuses who led such movements, and revolutionized the world of art. A few examples are Edgar Degas, Vincent Van Gogh, and Pablo Picasso who created history by initiating great movements like Impressionism, Expressionism and Cubism. This book presents to you some of these great painters whose works have stood the test of time. Inevitably, we had to make many reluctant omissions, and many names had to be left out for the lack of space. We have not included living painters either.